Consumer Dispute Lawyers U.S. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information when you use our WordPress-based website at dontpayfraud.com (the “Site”). This Privacy Policy explains what data we collect, how we use it, with whom we share it, and how you can manage your information.
By using the Site, you consent to the practices described here.
Information We Collect
Information you provide
-
Contact forms / consultation forms: name, email, phone, message, and any files you upload.
-
Newsletter sign-ups: email address.
-
Comments / support requests: the content you submit plus your display name and email.
-
Client intake (if applicable): information relevant to evaluating or providing legal services.
Information collected automatically
-
Device and usage data: IP address, browser type, pages visited, referring URL, date/time stamps, and user-agent strings.
-
Cookies and similar technologies: used for functionality, preferences, analytics, and advertising (details below).
How We Use Information
-
Respond to inquiries and provide legal information or consultation scheduling.
-
Operate and improve the Site, including troubleshooting, analytics, and security.
-
Communicate with you (if you opt in) about posts, newsletters, or updates.
-
Market our services (where permitted) and measure ad performance.
-
Comply with applicable laws, regulations, or legal processes.
Cookies, Analytics, and Ads
Cookie categories
-
Essential: required for core Site features (e.g., form submissions, security).
-
Functional: remember preferences (e.g., saved fields).
-
Analytics: measure traffic and usage (e.g., Google Analytics 4).
-
Advertising: measure ad effectiveness and, if enabled, support remarketing via Google Ads.
You can manage cookies in your browser settings and via our Cookie Preferences (see Your Choices).
Google Analytics (GA4)
We use GA4 to understand how visitors use the Site. GA4 uses cookies and similar tech to collect usage data; Google may process this data on our behalf. Learn more and opt out:
Google Ads
We may use Google Ads to run campaigns and measure conversions. This can involve cookies or identifiers to understand ad performance and, if configured, support remarketing. You can manage Google ad personalization here:
Note for California residents: If we enable remarketing or similar ad features, it may be considered “sharing” for cross-context behavioral advertising. See California Privacy Notice below for opt-out options.
CRM and Service Providers
Zoho CRM
When you submit a contact form or consultation request, your details may be stored in Zoho CRM so we can respond, track communications, and follow up. Zoho processes this information as our service provider.
WordPress ecosystem
We operate on WordPress and may use reputable plugins for forms, security, caching, backups, spam protection, SEO, and analytics. These providers may process limited personal data to deliver their services.
SMS
Consumer Dispute Lawyers may collect your mobile phone number when you contact us, submit an inquiry form, use our website texting form, request follow-up, schedule an appointment, or communicate with our office. We may use your mobile phone number to send SMS messages related to your inquiry, intake, appointment, document requests, case-related updates, and responses to your questions. Message frequency may vary. Message and data rates may apply. SMS opt-in data, consent, and mobile phone numbers will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. You may opt out at any time by replying STOP. You may request assistance by replying HELP or by calling 248-353-2882.
Hosting, email, and other processors
We use secure hosting, email, and infrastructure providers that process data on our behalf. We require reasonable safeguards via contracts, platform security features, and (where offered) Data Processing Agreements (DPAs).
We do not sell your personal information. We share information only with vendors who need it to operate the Site and help us respond to you, or as required by law.
Your Choices
-
Email communications: You can unsubscribe from newsletters or marketing emails using the link provided in those emails.
-
Cookie preferences: Use our on-site Cookie Preferences link to accept or reject non-essential cookies. You can also clear or block cookies in your browser settings.
-
Do Not Track: The Site does not currently respond to “Do Not Track” signals due to a lack of common standards, but you can manage cookies and ad personalization via your browser and Google Ad Settings.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information, including:
-
HTTPS/SSL encryption;
-
Keeping WordPress core, themes, and plugins up to date;
-
Strong admin passwords and limited access;
-
Reputable hosting with server-level security and backups.
No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Data Retention
We retain information only as long as necessary to fulfill the purposes described above, to meet legal or accounting requirements, or to resolve disputes. Non-client inquiries may be deleted after a reasonable period of inactivity.
Children’s Privacy
This Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will delete it.
Links to Other Sites
Our Site may link to third-party websites (e.g., courts, regulators, consumer resources). We do not control those sites and are not responsible for their privacy practices. Review their policies before providing personal information.
California Privacy Notice
If you are a California resident, you may have certain rights under California law. While this Policy is not a formal CCPA notice, we provide the following summary for transparency:
-
Categories collected: identifiers (name, email, phone), internet/technical data (IP, device info), and message content you submit.
-
Sources: directly from you (forms, emails) and automatically from your device (cookies/analytics).
-
Purposes: respond to inquiries, provide services, improve the Site, analytics/measurement, and security.
-
Disclosures: to service providers (hosting, WordPress plugins, Zoho CRM, analytics, advertising).
-
Sale/Sharing: We do not sell personal information. If we enable ad personalization or remarketing, sharing identifiers with ad partners may be considered “sharing” for cross-context behavioral advertising.
-
Access/Deletion/Correction requests: Contact us using the information below. We may need to verify your identity to process requests.
Legal Disclaimers
-
This Privacy Policy is general information and not legal advice.
-
Using the Site or contacting us does not create an attorney-client relationship. Such a relationship may be formed only through a signed engagement agreement after conflicts checks.
-
Do not submit confidential or time-sensitive information through Site forms.
Changes to This Policy
We may update this Policy from time to time. Changes will be posted on this page with an updated Effective Date. Please review periodically.
Contact Us
You may contact us
here. For privacy requests, please include your name, contact details, and a description of your request.
Consumer Dispute Lawyers
Website: dontpayfraud.com
Phone: 248-353-2882
Mailing Address: 27600 Farmington Rd ste 108, Farmington Hills, MI 48334
